Shipping Policy

Indian e-commerce electronics & hardware store.

At Baziliyan Private Limited, we are committed to delivering your orders safely and on time. This Shipping Policy explains how and when your orders are shipped.

1. Shipping Coverage

Currently, Baziliyan Private Limited ships orders only within India.

We do not offer international shipping at this time.

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
You will receive an order confirmation and tracking details once your order is dispatched

3. Estimated Delivery Time

Estimated delivery timelines depend on your location:

Metro Cities: 2–4 business days
Tier 2 & Tier 3 Cities: 3–6 business days
Remote Areas: 5–8 business days

Delivery times may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Free shipping may be available on selected products or promotional offers
Standard shipping charges (if applicable) will be clearly displayed at checkout before payment
Shipping fees vary based on product size, weight, and delivery location

5. Courier Partners

We work with reliable courier partners to ensure safe and timely delivery, including:

Delhivery
Blue Dart
DTDC
India Post
Other regional logistics partners

Courier partner selection is based on delivery location and service availability.

6. Order Tracking

Once your order is shipped:

You will receive a tracking link via email or SMS
You can also track your order from the “My Account → Orders” section on our website

7. Delivery Attempts

Courier partners usually make 2–3 delivery attempts
If delivery fails due to incorrect address or unavailability, the order may be returned to us
Re-shipping charges may apply in such cases

8. Damaged or Missing Items

If your order arrives:

Damaged
Opened
Missing items

Please contact us within 24 hours of delivery with photos/videos of the package and product.

📧 Email: admin@baziliyan.com

9. Address Changes

Address changes are allowed only before dispatch
Once the order is shipped, address modifications may not be possible

Please double-check your shipping details while placing the order.

10. Delayed Shipments

While we strive to deliver on time, delays may occur due to:

High demand or festive seasons
Courier delays
Natural calamities or government restrictions

We appreciate your patience and cooperation in such cases.

9. Contact Us

If you have any questions regarding refunds or returns, please contact us:

Baziliyan Private Limited
📧 Email: admin@baziliyan.com
📞 Phone: +918769540254
📍 Location: Chennai, India