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Warranty Policy

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Indian e-commerce electronics & hardware store.

At Baziliyan Private Limited, we aim to provide high-quality electronics and hardware products sourced from authorized brands. This Warranty Policy explains how warranty coverage works for products purchased from our website.

1. Warranty Coverage

  • Most products sold on Baziliyan are covered by a manufacturer’s warranty.

  • Warranty coverage period and terms vary by product and brand.

  • Warranty details, if applicable, are mentioned on the product page or product invoice.

 

2. Warranty Eligibility

A product is eligible for warranty if:

  • It is within the specified warranty period

  • It is used under normal conditions as per manufacturer guidelines

  • The original invoice or proof of purchase is available

  • The product serial number is intact and not tampered with

 

3. What Is Covered

The manufacturer’s warranty typically covers:

  • Manufacturing defects

  • Hardware or component failures under normal use

  • Functional issues not caused by physical damage or misuse

Coverage is subject to the brand’s warranty terms.

 

4. What Is NOT Covered

Warranty does not cover:

  • Physical or liquid damage

  • Normal wear and tear

  • Damage due to power fluctuations, improper installation, or misuse

  • Unauthorized repairs or modifications

  • Software issues, data loss, or third-party applications

  • Accessories such as cables, chargers, or batteries unless specified

 

5. Warranty Claim Process

To raise a warranty claim:

  1. Contact the authorized service center of the product brand directly

  2. Provide your purchase invoice and product serial number

  3. Follow the service center’s inspection and repair process

Baziliyan may assist by providing service center contact details but does not directly handle warranty repairs.

 

6. Baziliyan’s Role

  • Baziliyan acts as a seller and facilitator, not the warranty provider

  • Warranty services are handled exclusively by the manufacturer or authorized service centers

  • Baziliyan is not responsible for delays or decisions made by service centers

 

7. DOA (Dead on Arrival) Products

  • If a product is received dead on arrival, please notify us within 24 hours of delivery

  • DOA cases may be eligible for replacement or refund as per our Refund & Returns Policy

 

8. Extended Warranty

  • Some products may offer extended warranty plans through manufacturers or third parties

  • Extended warranty purchases are subject to separate terms and conditions

 

9. Limitation of Liability

Baziliyan shall not be liable for:

  • Loss of data or software issues

  • Business interruption or indirect damages

  • Any claims beyond the scope of the manufacturer’s warranty

 

10. Policy Changes

Baziliyan reserves the right to update or modify this Warranty Policy at any time without prior notice. Changes will be posted on this page.

 

11. Contact Us

For warranty-related queries or assistance, please contact us:

Baziliyan Private Limited
📧 Email: admin@baziliyan.com
đź“ž Phone: +91 87695 40254
đź“Ť Location: Chennai, India